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FAQs2024-11-19T14:06:55+06:00

Estimated reading time: 8 minutes

Welcome to the FAQ page!

Here, you can find the central repository of topics and questions that are built in bite size. Please check out the literature as we will add to them periodically. 

Where is your Sea Moss from?2024-11-19T14:11:32+06:00

Chondrus Crispus itself grows in a number of locations that have warmer temperatures. North America, Parts of Europe, and the Carribean are places where this Sea Moss is well known to be found. We source ours from near Peru but the main requirement for quality is not a location but the quality of the natural biology and harvesting practices.

We plan on supporting a full range of Sea Moss types to meet wellness needs of the community, not necessarily a dictate based on tradition but on evidence harvested by responsible suppliers.

How long does shipping take?2024-11-18T04:20:28+06:00

We typically use Flat rate shipping for most orders that are designed to be received within 3 business days. However, we offer a range of shipping options, so feel free to choose other shipping options as you need

My order arrived spoiled may I have a refund?2024-11-18T04:20:51+06:00

Please reach out to us so that we can address it as soon as possible. Be sure to take a photo of your product and include the invoice number or receipt, so that we can assist in the replacement. Products will not be issued replacements or refunds if they are missing more than 10 percent of the bottle.

My order says delivered but I don’t have it. What should I do?2024-11-18T04:22:09+06:00

In rare cases, there could be issues with your shipment. Please verify the shipping address is the correct one on your order and contact us according to our policies at support@lchseamosswellness.com. See our Refund Policy for the process.

What days do you ship your Products?2024-11-18T04:22:38+06:00

As a standard, we ship our Sea Moss products on the following Monday after your order is received. Other products can ship as soon as they are ready. Product page will detail

What is the cancellation policy?2024-11-19T14:15:12+06:00

Our cancellation policy follows our Refund Policy, in that typically we do not issue refunds unless there is an issue with the order. However, for incorrect or erroneous transactions that are reported before they are shipped, we are able to cancel the order and refund.

Can I take Sea Moss if I am allergic to shell fish, sea animals or bottom feeders?2024-11-18T06:10:35+06:00

Short Answer: No, Sea Moss does not contain these elements and would not cause a reaction.

Adding Context: Always consult a doctor, pharmacist, or herbalist if you have questions or concerns.

  • If you are allergic to Sea Weeds, you should consult with your doctor is this is a concern before consuming significant amounts.
  • Keep in mind Sulfa, Sulfite, Sulfate, and Sulfur are completely different things. You should not confuse them as only two out of the four have any kind of common occurrence but even those are very rare.
  • If you are concerned you have sensitivities to Carrageenan, you should understand Irish Sea Moss contains different types of Carrageenan than is found in your processed foods. “Keep in mind that this controversy relates to a single molecule derived from Irish Moss – these claims and data do not necessarily relate to consuming the entire seaweed, which is made up of thousands of other molecules and minerals, many of which are highly beneficial if consumed in context and moderation” (TotallyWildUK, 2022-01-31. Irish Moss Seaweed (Chondrus crispus) Identification –)

Can I give any of the Sea Moss products to my children?2024-11-19T14:10:11+06:00

Certainly! Sea Moss has a lot of calcium, and key minerals and vitamins that children need while they are growing. Keep in mind that children need a lot less iodine than an adult, therefore as a general rule keep to the minimum suggested serving size for regular servings.

Our oldest son started when he was three years old and our youngest when he was just 11 months. One tablespoon of sea moss gel typically has around 98 mcg of Iodine (this will update after we receive our lab test on this subject in the next month) which is safe. Our products use the whole plant, so the amount of Iodine is mixed with other important minerals and vitamins that are helpful to the body overall.

Try the sea moss gel in smoothies, in water, yogurt, or favorite drink, or in food. Whatever works for your littles ones, knowing you are providing them a nutritious snack that their bodies need.

Always consult your pediatrician or an herbalist if you have concerns or questions.

How do I know if my Sea Moss spoiled?2024-11-18T06:22:05+06:00

In general, there are four ways to tell if your sea moss is past its expiration date or spoiled:

  1. If the color of your sea moss suddenly changes (off color)
  2. If there is a strong musty smell
  3. If the sea moss gel becomes slimy or watery
  4. If you see off-color marks that is actually mold forming near the top of the bottle (usually green) or in the middle of your sea moss (mixture of white and green).

At that point it is best to throw it. Please be sure to at least refrigerate your sea moss at temperatures below 40 degrees and never let it sit out extended periods of time in warm or room temperature.

How should I store my Sea Moss?2024-11-18T06:44:13+06:00

You can store the product in a refrigerator below 40 degrees (we store ours at 34 degrees if its there) or even in the freezer (at most 32 degrees) where we store most of our products that is ready to ship.

If you do freeze your sea moss, keep in mind it may take a day to thaw in your fridge, which is the recommended way to ensure safe thawing.

What should I do if the bottle comes in broken?2024-11-18T06:46:15+06:00

If you receive your bottle and there is a crack, please do not eat any of it. Instead, take a picture and include your invoice number as our Refund Policy explains. Short answer is we will send you a new one.

Is it safe for me to take during my pregnancy?2024-11-18T10:54:02+06:00

Short Answer: It definitely can be!

Context:

  • Sea Moss has many wonderful qualities that are helpful for pregnancy in all stages (including the baby inside!). High amounts of minerals for the baby, solid list of Vitamins, and assists in motility that many pregnant women struggle with at some point
  • Pregnant mothers have greater demand for Iodine from the thyroid, and Irish Sea Moss is perfect to address this
  • Helps with anemia, swelling in the legs, and ensuring more energy thorough your pregnancy

The only caveat is that there are not many studies regarding Sea Moss and pregnant women, but in medicine this can be ok, too. Sea Moss has exploded around the USA since 2020, and no studies have shown it can have a negative effect on the outcomes but plenty of anecdotal testimonies can be found on the positive side.

If you crave Sea Moss, it likely has something your pregnancy body is wanting, which is also a good sign. If you still have any questions or concerns, as always seek a medical doctor or herbalist for help.

Is your Sea Moss ethically sourced?2024-11-18T11:02:25+06:00

Yes! We only choose suppliers who will faithfully harvest Sea Moss in responsible ways. There are three criteria we follow:

  1. Proper growth sources
    • Is actually Sea Moss
    • In a sea that is nutritious
    • In a location that is not close to or been contaminated by known contaminants (both living organisms like bacteria and non-organisms)
    • Growing on good spots that will not absorb much heavy metals
  2. Responsible harvesting
    • Does not overharvest existing Sea Moss farms
  3. Proper harvesting techniques.
    • Does not return in-organic substances in large amounts
    • Only harvest and distribute quality sea moss that does not have defects
    • Avoids harvesting Sea Moss that has “Sea ticks” or other organisms that sometimes Producers will not tell you about

At this time, we only take in Irish Sea Moss although we may expand our repertoire in the future.

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